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The House of Two Bows 雙寶之屋

~ a basenji, a shiba, and their human companions

The House of Two Bows 雙寶之屋

Tag Archives: sponsored reviews

REVIEW: Primal freeze-dried products

08 Monday Jul 2013

Posted by M.C. in Food, drugs & other ingestibles, Reviews

≈ 8 Comments

Tags

dog food, dog treats, freeze-dried raw, honest kitchen, primal raw, sponsored reviews

PRIMAL!

Product: Primal Freeze-Dried Canine Chicken Formula (complete meal)
Quantity: 14 oz. bag (approx. 64 nuggets)
Price: $27.99*
Ingredients: Chicken, Chicken Necks, Chicken Gizzards, Organic Kale, Organic Carrots, Organic Yams, Chicken Livers, Organic Broccoli, Organic Apples, Cranberries, Blueberries, Organic Pumpkin Seeds, Organic Sunflower Seeds, Minerals (Zinc Sulfate, Copper Carbonate, Sodium Selenite), Organic Parsley, Organic Apple Cider Vinegar, Salmon Oil, Organic Coconut Oil, Organic Quinoa Sprout Powder, Dried Organic Kelp, Alfalfa, Natural Vitamin E, Mixed Tocopherols (natural preservative)
Guaranteed analysis:

    Crude Protein (min), 37%
    Crude Fat (min), 37%
    Crude Fiber (max), 1%
    Moisture (max), 2%

— AND —

Product: Primal Freeze-Dried Turkey Liver Munchies (treats)
Quantity: 2 oz. pouch
Price: $6.99*
Ingredients: Turkey Liver
Guaranteed analysis:

    Crude Protein (min), 52%
    Crude Fat (min), 5%
    Crude Fiber (max), 1%
    Moisture (max), 3%

Manufacturer: Primal Pet Foods
Country of origin: USA
Company information: 2045 McKinnon Ave, San Francisco, CA 94124; Phone: 415.642.7400 or 866.566.4652; Founder and President: Matt Koss (est. 2001)
Web Presence: Primalpetfoods.com; on Facebook, Twitter, YouTube, etc.

* Prices are based on one local retailer. We received one bag of each product from Primal Pet Foods in exchange for our honest review.

Primal was Bowdu’s first raw food love. If you search through the early archives of this blog, you’ll find me singing the praises of this company’s products, as they did so much to help us transition to a healthier diet during Bowdu’s summer of immune system meltdowns. Bowdu learned to literally sing for his dinner once we started feeding Primal raw, as demonstrated by this post and video back from 2010. He still serenades me every single night during dinner prep, and it’s all thanks to Primal that he found his voice.

However, it’s been a while since we’ve stocked any Primal meals, mainly because our limited freezer space has been occupied by meats, now that we’ve got the swing of a more DIY raw feeding system. So when Primal offered us a chance to test out a couple items in their freeze-dried product line, we gladly accepted the offer.

Primal freeze-dried formula

Primal’s freeze-dried raw offers several advantages over their frozen product. It’s lightweight, easier to store, and easier to prepare, though the process is entirely different. When we fed their frozen raw, I would portion out the appropriate number of nuggets the night before, thaw for about 24 hours in the refrigerator, then quickly temper the meat in hot water before serving — the last step being the extra push that really encouraged both Bows to take to a raw diet, as the warmer meat was more appealing to them. The freeze-dried products appear to use the same recipes, but the format is different.

Primal freeze-dried formula

You drop the desired number of nuggets into a bowl, and add water. I use water pumped out of my trusty Zojirushi heater (not straight off a boil, but hot), and let it cool to still-warm temps as the product soaks and rehydrates.

Primal freeze-dried formula

The instructions recommend about 1/4 cup of water for four nuggets, which is what you see above. I was impressed that rehydration happened within seconds. Once soaked, the nuggets were easily broken down with a spoon to help force water into the pores. This is quite different from other freeze-dried meals we’ve tried, which took much longer to reach an edible consistency. Primal’s freeze-dried nuggets are ready within minutes. Ideally, you want the end result to appear gloopy and mushy, as extra moisture is part of what rounds out the nutritional superiority of raw meals.

Bowpi (20 pounds) should get eight nuggets a day, and Bowdu (30 pounds) should get about twelve. They are both accustomed to quite a raw variety now, but I still eased them into the product by combining it with The Honest Kitchen’s Keen, which they’ve had regularly for the last couple months. This gave me a chance to compare the two products side by side.

Primal freeze-dried formula

They are comparable dehydrated pet foods from two companies with nutritional philosophies that I respect. The difference is that THK uses slow, air-drying processes, where ingredients are brought up to high enough temperatures so that they can’t bill their product as completely raw. Primal, on the other hand, can call itself a raw diet, as freeze-drying, or lyophilization, is a different (and more expensive) process. They also use High-Pressure Processing (HPP), a “unique, non-thermal process that kills pathogenic bacteria through high-pressure, water-based technology,” to ensure the food safety of their raw poultry products.

THK Keen on the left, Primal freeze-dried chicken on the right

The Honest Kitchen formula that I happened to use for this comparison took slightly longer to rehydrate and came out bulkier. Some THK formulas do contain grains though, whereas Primal’s are all grain-free. Another major difference with Primal is the smell. Primal definitely registered in my nostrils as a RAW product, though not in an unpleasant way. It’s the scent of fresh meat and produce, which I’m sure added to the olfactory experience for the Bows.

Suffice to say, it was a big hit! I couldn’t really get pictures of the meals because they were consumed way too quickly.

What I could get the Bows to pose for were the Turkey Liver Munchies. This was just what I needed to help Bowpi weather some of our off-leash outings in the midst of fireworks season. I mentioned in a recent post that she gets extremely skittish when strange sounds are in the air. Though delicious liver treats were not a cure-all, they were an effective “adhesive,” keeping Bowpi closer than she otherwise would have stayed.

Bowdu and Bowpi's scaredy tail
Bowdu is cool, Bowpi is hiding — but at least she’s with us

It’s hard enough for me to find raw turkey liver, so at least I can get it in this form. I love that these treats are made with a single protein, named organ. Even though we’re paying by the ounce, retail cost is reasonable, relative to other freeze-dried treats currently available. I just have to ration the goodies. Each bag contains many pieces in a variety of sizes. It’s best to break up the bigger chunks, as too much liver in either raw or dessicated form can be overkill.

IMG_7561

But speaking of breaking things up — this is my biggest complaint. Like many freeze-dried products we’ve encountered, the pieces are just too crumbly, so you often end up with a bag of flakes or dust instead of whole, manageable pieces. I counted the nuggets I was able to count, and got to 40 pieces before I ended up with…

Primal Freeze-dried draw: smashed to smithereens

… this. Smithereens city. Given that each bag is supposed to contain about 64 nuggets, the crumbled portions account for over a third of the bag. Yikes!

This wouldn’t be so bad if rehydration and feeding guidelines were based on approximate dry volume, instead of nugget count. The crumbs still absorb water the same way, after all. Once you get used to the routine, it’s not too hard to eyeball the amount and adjust the moisture levels to the needs of your own pet. Meanwhile, the liver treat crumbs can be sprinkled onto any meal as a topper. Nothing need go to waste. Nevertheless, I do wonder if there’s a better way to package the product.

My other main issue is, unfortunately, cost. This is not an item that I can afford to feed exclusively, as both Bows would go through a single bag in about three days! I sometimes don’t even spend $9 a day feeding myself, let alone my dogs. To me, this is suitable as an occasional treat or perhaps emergency rations. I would much rather pack freeze-dried nuggets than heavy tubs of kibble on a camping or cross-country trip, for example. Resealable zippers add to the convenience of these products, but it all comes at a premium.

Overall, I have no complaints about the quality of ingredients, the processing method, or the reputation and overall standards of the company. Primal offers a lot of additional information about their products on their website, including where they source their ingredients and detailed nutritional data beyond what is required on the packaging, down to the percentage of organic ingredients, organ meat, bone content, and even calcium-to-phosphorus ratio (for example, see the complete listing for the chicken formula).

Reviewing these Primal products was like coming “home” in a way. They are familiar to us from our early days of food experimentation, and they’re also local. The company is headquartered just across the Bay in San Francisco, and they maintain strong links with local businesses and animal partners. However, Californians are not unique in how we treat or want to treat our pets. Primal products are distributed from coast to coast in the US and Canada, for now. They are one of several modern pet food companies that has helped raise the bar for how we live with our pets, and so they remain one to keep an eye on.

FINAL GRADES:
Primal Freeze-dried Canine Chicken Formula: A-
Primal Turkey Liver Munchies: A

REVIEW: Orijen Alberta Wild Boar freeze-dried treats

20 Monday May 2013

Posted by M.C. in Food, drugs & other ingestibles, Reviews, Videos

≈ 8 Comments

Tags

acana, champion pet foods, chewy.com, dog treats, freeze-dried raw, mr. chewy, off leash, orijen, pork, sponsored reviews

Orijen freeze-dried treats

Product: Orijen Alberta Wild Boar singles freeze-dried treats
Manufacturer: Champion Pet Foods
Quantity: one pouch, 2 oz. (approx. 45 pieces) [also available in 3.5 oz packages]
Price: $7.99 via Chewy.com
Ingredients: Wild boar liver, boneless wild boar
Guaranteed Analysis:

  • Crude Protein, 40% min.
  • Crude Fat, 50% min.
  • Crude Fiber, 1% max
  • Moisture, 2% max

Country of origin: Canada
Company Information: Champion Pet Food; 11403-186 Street NW; Edmonton, Alberta; T5S 2W6 Canada
Web Presence: ChampionPetFoods.com, on Facebook

Champion Pet Foods, the makers of Orijen and Acana, have quite a reputation for making what they call “biologically appropriate™” kibble with a surplus of whole prey ingredients that is supposed to mirror what dogs and cats would eat if left to fend for themselves in the “wild.” That part of their marketing platform has always been less impressive to me than their claims of sourcing “authentically fresh regional ingredients” that come from named, sustainably farmed sources. They are generally brands that the Bows do well on (Acana, specifically), though they’re priced beyond our capacity to feed them exclusively.

Knowing they’ve got a solid foot in the market for high-end pet consumers, Orijen has boldly trotted out a new freeze-dried treat. This product is so new, I didn’t even know this was in the works until alerted by the folks at Chewy.com, who gave me the opportunity to review from the selection which includes single-protein blends of beef, bison, duck, lamb, or wild boar, as well as three blends based on some of their popular kibble recipes, Regional Red, Tundra, and Orijen Original.


from the Champion Pet Foods channel on YouTube

(Call me weird, but I actually seek out company-produced PR videos to get a sense of how the company markets itself and what kind of information they think is valuable for others to know. I do, however, take their presentations with a healthy sense of skepticism and intent to read between the lines, wherever I can.)

For this review, we chose the wild boar recipe, primarily because there are very few completely pork-based pet foods on the market. I’m already favorably disposed to this line of treats for offering novel proteins catering to pets with protein sensitivities (as seems to be the case with so many dog people we know)

Upon receiving the 2 ounce bag in an oversized box from Chewy.com, I admit thinking… this is it?? as I shook the lightweight package before the Bows. Freeze-dried products tend to be very porous, so it’s hard to feel like you’re making a satisfactory purchase at the outset. It’s one reason that I’m not a huge fan of this type of food processing. Previous experiences have left me feeling that the crumbly mess that often accumulates at the bottom of the bag makes it a particularly un-economical way to feed.

These treats, however, aren’t quite as crumbly as others we’ve tried. Chewy.com’s protective packaging seems to help ensure that you’re not getting a pouch full of crushed bits.

Orijen freeze-dried treats

Lightweight they may be, freeze-dried products tend to be pretty rich — though these are less than 7 calories per treat. At any rate, you really don’t need to feed many of these at a time. The Bows, however, were completely taken by the novelty of the smell, taste, and texture.

Orijen freeze-dried treats

They glommed so close when I busted out these treats that I realized this would be the perfect incentive for practicing more “difficult” maneuvers. They’re a good size, not particularly messy, and totally irresistible. I don’t do much complex training with the Bows, but I do frequently take them off leash in high distraction areas, something which neither Shiba Inu nor Basenjis are known to be good at…

Okay, so the Bows are already accustomed to off-leash walking on vast acreage, and this is only one lesson of “Off Leash 101,” so my video may very well simplify the process and exaggerate the efficacy of these treats… What is unusual, however, is the way that both Bows remain underfoot and jump up like unruly Compsognathus, Jurassic Park style. Point is that this is a special treat, as confirmed by the Bows’ responses!

Given how effective these are, I think the price point is just right, at least relative to other freeze-dried dog treats on the market. I’m not willing to spend more than $10 on a pouch of treats that will be finished off in days or a handful of training sessions, but Chewy.com’s price for the small pouch is fair for the quality of this product.

I’ve yet to see these at my local pet stores, so I don’t know how normal retail price compares. We are grateful that Chewy.com provided us with a free sample in exchange for our honest review.

Final Grade: A

REVIEW: Pawalla Mini Box

08 Friday Mar 2013

Posted by M.C. in Food, drugs & other ingestibles, Reviews

≈ 2 Comments

Tags

aromatherapy, dog toys, dog treats, gerrard larriet, grizzly pet products, pawalla, salmon, sponsored reviews, subscription boxes, training treats, wigzi

23 February 2013 Pawalla Mini box

EDIT: On 22 August 2013, Pawalla announced that it is “no longer operating as a subscription service.”

Product: Pawalla Mini box subscription service for pets
Quantity: [at least] one treat, one toy, and one other “surprise” item
Price: $12 / month for a full year subscription; $14 / month for 6 month subscription; $17 a month for a single month [BONUS: new subscribers can save $5 with our referral code; if expired, just leave a comment and we’ll issue a new code ASAP]
Ingredients: all kinds!
Company information: Pawalla.com, 9415 Culver Blvd.; Culver City, CA 90232
Web Presence: At Pawalla.com, Facebook, etc.

Pawalla Mini boxThe folks at Pawalla.com are pretty good to the Bows. In fact, that’s what the company is set up to do — pamper your pets. They recently came up with a more compact version of their monthly subscription box of “all-natural or organic” dog and cat goodies, and sent us a complimentary box in exchange for a review. This was also a good opportunity to see how far they’ve come since we reviewed their full service kits back in July 2012.

In each Mini box, a subscriber can expect three full-size items, including at least one treat, one toy, and one other “surprise” such as a dietary supplement or grooming aid. For this review, we received:

  • Grizzly Salmon NuTreats, one pack (6 oz)
  • Wigzi Tasties Treats, Roasted Duck flavor, one pack (6 oz)
  • Wigzi Lock n’ Play dog toy, medium
  • Gerrard Larriett Happy Jasmine Aromatherapy Freshening and Shining Spray, one bottle (4 fl. oz)

Pawalla Mini box February 2013

How nice of them to include not just one, but two full-sized treat offerings to round out the overall value (as will sometimes happen at Pawalla’s discretion). A quick tabulation of retail price on these goodies tops me off at about $36, with a third of that accounted for by the Gerrard Larriet aromatherapy spray. Now, whether or not one would actually pay $12 for pet-specific fragrances is another matter… and not even the 25% discount code included in the box was enough to convince me that this company offers anything that my dogs need or want. Perhaps if this had happened to arrive on the day of our most recent horse poop adventure, I would have thought otherwise…

Silly to me, but it was indeed unexpected. And the whole point of the Pawalla box is to offer a variety of surprises with the expectation that there will be enough novelty in each box to make the deal worthwhile. So that one dud aside, how’d they do?

The Bows, as usual, showed greatest interest in everything edible.

Very interested in the Grizzly Salmon NuTreats

It was pointed out to me that the above picture makes the Grizzly Salmon NuTreats look like something I picked up on a morning walk. They’re actually quite appetizing, crunchy bites! We mainly know Grizzly Pet Products as a trusted brand in salmon oil supplements. Nice to know they make a training-sized treat with simple ingredients, as well.

The “star” of this box was Wigzi, a Washington, D.C.-based pet product company. Their Tasties treats are grain and wheat-free, made instead with chick pea and tapioca flour. We got the roasted duck variety (other possible flavors include peanut butter and Wisconsin cheddar), which were eagerly gobbled as one of the “forbidden flavors” not typically fed at the House of Two Bows.

The treats, however, are just a bit too crumbly to insert into the company’s own Lock ‘n’ Play chew toy with a treat pouch, which otherwise serves as an interesting alternative to typical rubber chew toys. Wigzi toys are all made in the U.S. (a rare find in non-edible pet products!) from some special “advanced material… [that] has zero BPAs or Phthalates, uses FDA approved material and is also recyclable.” If an object could glow with pride from being manufactured under superior conditions, I suppose this toy would do just that.

Lock n Play

Personally, the Bows have limited interest in toys. The few we keep around are usually functional and interactive, as this one is. Too bad we don’t have a heavy chewer around to test its durability, but it does look — and smell! — unique.

Overall, the Pawalla Mini box looks promising if you know you’re going to spend at least $12 per month indulging your pets with extras. No wet foods or “main course” meals are included with Mini boxes, so it’s a good option for those who already have fairly set menus (perhaps cat owners?), and prefer to explore other, supplemental offerings. In this particular box, we really only made use of the treats, which I feel just barely makes it a $12 value — the lowest price per box for a 12 month subscription at Pawalla’s new tiered pricing scheme. At $14 a month for a six month subscription, my pet(s) better be inclined to enjoy both food and toys. At $17 a box for a one-time affair, we’d better be sure to love everything, and honestly, that wasn’t the case with this box.

Like the full-sized Pawalla box, the edibles here were all corn and wheat-free, with no artificial colors or flavors. Having a certified pet nutritionist on board is reassuring, but more importantly, Pawalla cares to maintain consistent high standards. This would make an awesome “puppy-warming” gift for a new pet with no protein allergies who might still be exploring their taste preferences. New subscribers can knock $5 off their first box with our referral code; otherwise, it’s most cost efficient to just spring for a six or twelve-month subscription.

FINAL GRADE: A-

EDIT: On 22 August 2013, Pawalla announced that it is “no longer operating as a subscription service.”

REVIEW: PetsLoveToys.com subscription service

14 Friday Sep 2012

Posted by M.C. in Bowdu the shiba inu, Bowpi the basenji, Food, drugs & other ingestibles, Reviews

≈ 4 Comments

Tags

chew toys, chewbies, cloud star corp., dog toys, dog treats, petproject, pets love toys, petslovetoys.com, pig ears, smokehouse, sponsored reviews, subscription boxes, west paw designs

24 August 2012 Open for inspection, please

Product/Service: PetsLoveToys.com monthly subscription service
Quantity: One box of two to four items (combinations of toys, treats, and chews), plus many samples
Price: $14.95 / month for small or medium dogs, $19.95 / month for large or X-large dogs
Ingredients/materials: varies
Company Information: established by Brian and Stephanie Barlow; Fountain Valley, CA; Ph: 1-855-4PETTOY (473-8869)
Web Presence: At PetsLoveToys.com, on Facebook, Twitter, etc.

If you’re looking for another way to mark the passing of time (something I’m all too keenly aware of lately), consider signing up for a pet subscription box. No, not gerbils and kittens delivered via USPS, but rather, a monthly batch of goodies for your pet(s) delivered straight to your doorstep. We’ve only recently heard about this crazy concept to maximize our potential to live amongst the MOST SPOILED PETS in the world. At the very least, this should change the stereotypical relationship between dogs and mailmen for the better, right?

Spreadin’ the love is what PetsLoveToys.com seems to be about. We were very excited that they wanted to send the House of Two Bows a big ol’ box of goodies for review.

Their regular ordering cycle works as follows: On the 25th of every month, a new showroom, or gallery of available choices, is revealed to subscribers. You’re presented with three rows of options for your two main units (seems to be 2 – 4 items total), depending on if your pet enjoys toys, treats and chews, or toys and treats. Members have until the first of the month to make a selection, or skip the month and see what else comes up next time. When choices are made, boxes go out, starting from the first of the month.

Our box of selections for August included the following (featured items in bold):

Petslovetoys.com ToysPetslovetoys.com treats and chews

  • Chewbies dog toy by PetProject – squeaky neon orange squirrel
  • ZOGOflex Jive Ball by West Paw designs – small, aqua
  • Cloud Star Buddy Biscuits, roasted chicken flavor, one 6 oz. pack
  • Smokehouse Piggy Slivers, one 3.2 oz pack (10 pieces)
  • Cloud Star Tricky Trainers treats, two sample pouches
  • Cloudstar Wag More, Bark Less chewy treats, two sample pouches
  • Cloud Star Buddy Wash sample shampoo, two sample vials
  • Pup Chips dog snacks, two sample pouches

Petslovetoys.com sample sizes

Note that this is how much you would get in two boxes for small-medium dogs. Of course, Bowdu thought it was all for him, so I let him take command of the inspections.

Don't look him in the eyes

I don’t blame him for not wanting to look the garish neon orange squirrel in the eyes. That thing looks like it’s just asking for its face to be gnawed off.

As expected, he showed much more interest in the ZOGOflex ball. Whenever he gets a new action toy (like a ball or tug rope/stick), he’s always torn between guarding it or letting the humans in on the game. After spending a few private moments dirtying up HIS toy, he finally decided to share and let me play with it too.

West Paw Jive BallHe feels pretty cool when he does this. Showoff.

It’s a very nice ball. Toys in this line feature unusual shapes and durable material, and they’re manufactured in Montana — a state that is thoroughly familiar with dogs and all kinds of exciting wild critters, as I hear. Good to see they know how to make a sweet dog toy, too!

What really got both dogs’ attentions were the edibles. Bowpi, who had been ignoring the whole unpacking process, scampered right over with round, eager eyes when I busted out the Piggy Slivers…

Petslovetoys.com Piggy eyes!

… and both dogs proceeded to make a glorious, crunchy mess in their respective spots as they chomped up their pig ear parts. No worries — they took care of the crumbs, too.

Petslovetoys.com crunchy mess

Value wise, you will come out a little on top with savings by ordering through PetsLoveToys. Under normal circumstances, we would have paid $28.40, shipping included, for these two portions. A single Shibasenji-sized subscription would be $14.95, and each additional box comes at another 10% discount, up to three pets total (so 10% off for the second pet, 20% off for the third). A quick tabulation of Amazon and/or local retail prices on these items puts me at approximately $36 or $37 dollars for the whole lot, if I were to buy them separately.

However, I probably would not have chosen to purchase a couple of these items. Upon closer inspection, the scary neon orange squirrel toy was made in China. If it goes in my dogs’ mouths or can be ingested, I don’t want it coming from Chinese manufacturing plants (and I say this as someone with relatives that once owned and operated a pet toy manufacturing plant in China).

Brian, the company owner, acknowledged my concern and said that this is something that the company will work to address as they continue to discover more domestic companies that offer good products at fair prices. This shouldn’t be an issue with edible items, but apparently it’s trickier with pet toys. An ultimate goal is for the company to manufacture its own US-made toys. It sounds ambitious, but I hope they can meet their goal!

Whole, Whole, Half Step

We know Cloud Star soft and chewy Buddy Biscuits have quality ingredients, but since we do not usually feed processed beef or chicken flavors, this product was a borderline case for us… though I’ve been letting up on this household rule lately. Anyway, I have purchased this brand in stores when I found them in alternate flavors, and both Bows found this month’s selection quite gobbleable. They especially liked the pumpkin-flavored samples. That’s something we would anticipate in future showrooms. Meanwhile, Brian assured me that the company is looking into novel protein options for dogs who display sensitivities to common meats found in typical pet foods and treats.

Normal subscribers can return unsatisfactory items for exchange or credit (they cover shipping) — otherwise, returns are charged a $5.95 restocking fee.

Really, I can’t complain much, since I chose the items myself. That’s the most important thing about this subscription service — you’re always given a choice in what you get (or you can skip a month and wait until the next showcase), and it shouldn’t be be a box full of unwanted surprises. Of course, the freebies and extras are nice too, but here, your preferences matter.

Overall, PetsLoveToys.com appears to offer the most inexpensive subscription box of several similar services that have popped up in recent months. Others that we have surveyed typically cost over $20 per month, so PetsLoveToys undercuts them all, specifically for smaller dogs. The quantity of items included are fairly conservative, and might be insufficient for more active, destructive, gluttonous, or picky members, but that is counterbalanced by the slight deal you get.

Bottom line: The Bows were happy with what they got! And the company seem quite open to receiving feedback, constructive criticism, and suggestions for improvement, so it’s worth keeping an eye on Pets Love Toys, especially as they roll out more variety, more options, and hopefully other species-specific deals… like something for cats?

Well… they can party with the packaging paper and box. Dogs get dibs on the good stuff.

Petslovetoys.com box

FINAL GRADE: B+

REVIEW: Pawalla pet gift subscription service

30 Monday Jul 2012

Posted by M.C. in Food, drugs & other ingestibles, Reviews

≈ 12 Comments

Tags

canine dental, canned dog food, dog food, dog treats, dogswell, kong, mulligan stew, nutrisca, nutrition, pawalla, precise holistic complete, sam's yams, sponsored reviews, supplements, sweet potatoes, tropiclean, wapiti labs, weruva, wet dog food

Pawalla.com gift subscription - review

EDIT: On 22 August 2013, Pawalla announced that it is “no longer operating as a subscription service.”

Product: Pawalla.com pet gift subscription service
Quantity: One big ol’ box of food, treats, supplements, and other pet products
Price: $26 / month for pay-as-you-go subscription; $21 / month for a 12-month subscription (with 2 bonus months thrown in); shipping included (to the lower 48 US states?)**
Ingredients: all kinds!
Company information: Pawalla.com, 9415 Culver Blvd.; Culver City, CA 90232
Web Presence: At Pawalla.com and Facebook

With a single THUMP announcing the delivery on the front porch, the Bows got more postal love than I’ve gotten in years! I never thought I’d feel mail jealousy directed towards my dogs.

Pawalla gift subscription service

Pawalla.com is a monthly subscription service for dogs and cats, offering a thoughtfully selected variety of six or more “all natural” wet foods, treats, supplements, and extras like grooming aids and toys. This hefty promotional box sent to The House of Two Bows was bursting with goodies:

  • Mulligan Stew (Beef), one 13 oz can
  • Precise Holistic Complete (Beef w/ Vegetables and Wild at Heart River Line w/ Salmon and Trout), two 5.5 oz cans
  • Weruva Amazon Liver (Chicken), two 5.5 oz cans
  • Sam’s Yams Veggie Rawhide, one 5 oz pouch
  • Kong Traxx tire chew toy, size medium
  • Kong Chewy Treats (Chicken, Lamb), two 0.75 oz pouches
  • Nutrisca Freeze Dried Dinner Bites (chicken), one 5 oz pouch
  • Wapiti Labs elk antler chew, 4″ medium
  • Wapiti Labs natural mobility supplement, 15 g sample pouch
  • Tropiclean Fresh Breath gel, one 2 fl oz bottle

Pawalla.com gift subscription - review

That’s quite a first impression! A printed menu presented the month’s selections with peppy, personalized descriptions. My quick tabulation of local retail prices for all this schwag rang up at about $60 total. If this box is indicative of the usual fare, subscribers are in for some great deals!

More importantly, the quality of the items show that the folks at Pawalla know what they’re doing. Everything in here was a brand that we have either purchased in the past, or noted as worth trying in the future. That means that Pawalla has passed The House of Two Bows’ stringent selection criteria multiple times! What are the chances?

Sam's Yam, a veggie rawhide

Pretty good, apparently, if you have a certified nutritionist on board. I love that the company has the credentials of their nutritionist, Dr. Susan Lauten, prominently featured on their introduction page. If Pawalla adheres to Dr. Lauten’s advice as I found on the website for Nature’s Variety, one of the brands she advises, I am confident that the company will maintain rigorous standards. That is, I expect all future products to be free of low-quality grains like corn, wheat, or soy (though not necessarily grain free), gluten, animal byproducts, generic meats and fats, and chemical preservatives.

I also checked each item to make sure that none of the items were manufactured in China or other sites of recent recalls. While Weruva, one of the brands of canned food included in this box, is manufactured in Thailand, the plant adheres to international export quality standards that should allay the fears of consumers with a North American bias.

Pawalla.com gift subscription - review

Eric, one of the company founders, assured me that they “share[d my] concern about Chinese made products and do not provide them in [their] boxes.” In the future I would like to see a more explicit policy about how the company will ensure that their products pass muster, including staying abreast of recalls and how they would issue item replacements, if necessary. As it is, the company FAQ covers more of the monetary and procedural end of affairs, and offers less detailed information regarding what’s actually inside each box. Some amount of mystery is necessary, after all, to preserve the element of surprise!

Perhaps some of the reticence is because the company is still in development. Future plans include an online store, to be launched in August, for customers to stock up — because sometimes a single can is just not enough for a hungry pet, let alone Two Bows!

Weruva + Honest Kitchen

This subscription service is ideal for dogs who exhibit no food allergies. I asked Eric if they had plans to restrict protein options pending pet owner preferences. Unfortunately, we are hearing about more and more about dogs who exhibit sensitivities to common proteins across the board — which is one reason why so many in my crowd are eager to embrace home-prepared meals. Understandably, this would complicate the supply process if enough picky-bickys join the club, but this is a valid deterrent to a more long-term subscription for consumers like us, despite the great value (note that two free months are currently being offered with a year’s subscription).

Having some probiotics and digestive aids on hand might be a good idea when trying out new products. Luckily, the Bows are used to variety, but if your pet is not, be aware that you might wreak havoc on your pet’s digestive health if you try to go through a different can of food a day without adequate transition time. It would be better to pace the surprises over the course of the month.

I would recommend this as an awesome gift idea for first-time dog owners — and it’s very easy to purchase a 3, 6, or 12 month gift subscription for someone else. Perhaps your best friends just adopted their first dog and they’re overwhelmed by the wide world of dog products. Pawalla has it in them to guide newbies to the good stuff first. Yet, there are still surprises in store for more seasoned consumers, too. Personally, I was excited about the Wapiti Labs mobility supplements for Bowdu, and the Tropiclean dental gel for Bowpi, though it’s too early to tell if these products work as advertised.

Tropiclean dental gel

It is also important to me that Pawalla offers some customizations for pets of different ages and sizes. The promotional box contained items that would have been appropriate for a range of ages from puppies (super tough chew toys) to adults and seniors (mobility supplements). Frankly, we prefer consumables to objects that just accumulate around the house, though a post on the Pawalla blog makes an argument that everything in the box is essential, from food to toys, when you’re striving for the optimum physical and emotional health for your pet.

Over time, I will be curious to see how Pawalla can maintain both a commitment to quality while rotating enough product diversity to keep subscriptions interesting. A common complaint of other pet deals sites is the number of repeat offerings. Is it possible that there is a finite number of high quality brands that Pawalla can present? Or does a service like Pawalla actually help promote higher standards and fuel the growing market for quality pet products?

I’d like to think the latter is true, and indicative of a positive trend in how people are willing to care for their pets. Meanwhile, I’m grateful for the existence of companies like Pawalla that appear to align with my own retail philosophies. I was honestly impressed by the execution, and they’re definitely on the right track. However, I will withhold my highest grade because there is no record yet of consistency, which is critical for a subscription-based operation. But since The Bows asked so nicely, I do believe we’ll be getting another box in the future.

Pawalla.com gift subscription - review

FINAL GRADE: A-

** Note: The House of Two Bows was given one promotional box in exchange for our honest review.

EDIT: On 22 August 2013, Pawalla announced that it is “no longer operating as a subscription service.”

REVIEW: Fromm Four-Star Nutritionals Grain Free Salmon Tunalini

29 Friday Jun 2012

Posted by M.C. in Food, drugs & other ingestibles, Reviews

≈ 8 Comments

Tags

chicken, dog food, fromm family dog food, mr. chewy, sponsored reviews

Product: Fromm Four-Star Nutritionals Grain Free Salmon Tunalini Recipe Dog Food
Quantity: 4 lb.
Price paid: $0.00! But usually $12.99 via Mr. Chewy, who sponsored this review

Ingredients: Salmon, salmon meal, peas, potatoes, pea flour, dried tomato pomace, tuna, whole dried egg, sardine meal, anchovy meal, chicken liver, chicken fat (preserved with mixed tocopherols), salmon oil (preserved with mixed tocopherols), flaxseed, cheese, monocalcium phosphate, olive oil (preserved with mixed tocopherols), carrots, celery, parsley, lettuce, tomatoes, spinach, zucchini, eggplant, chicken cartilage, potassium chloride, salt, chicory root extract, yucca schidigera extract, sodium selenite, folic acid, taurine, Vitamins, Minerals, Probiotics
Guaranteed analysis:

  • Protein 28% Min
  • Fat 16% Min
  • Fiber 3.5% Max
  • Moisture 10% Max
  • Total Microorganisms 100,000,000 CFU/lb Min

Country of manufacture: Wisconsin, USA (source)
Company information: Fromm Family Foods, PO Box 365, Mequon WI, 53092; Phone: 262-242-2200; Fax: 262-242-3571
Web presence: FrommFamily.com, also on Facebook

When Mr. Chewy approached us about another sponsored product review, the timing was just right. News of the widespread Diamond Pet Foods recall affecting numerous brands, including one that we feed as a regular part of our rotation, prompted many pet owners including me to seek other options. One brand that we have sampled in the past, but never used on a full trial, was Fromm.

We liked what we’ve heard about the company. The most eye-catching claim circulating online is that Fromm Family pet foods has never been involved in a recall. If this is true, I would think that the company would proudly trumpet this fact on their webpage — but I see no reference to such claim, though they are thorough and adamant about their commitment to food safety and product testing. When I wrote them asking for verification of their brilliant reputation, a company representative directed me to the FDA website. While Fromm has never been recalled since March 2007 (which is as far back as the searchable online database goes), I cannot confirm the accuracy of this zero-recall claim prior to that.

If true, it’s certainly a bright gold star worth burnishing, as the company has been around since 1904 — over a hundred years! Indeed, they do claim to be the country‘s, and “The world’s first and oldest family-owned & operated premium pet food company.” Apparently they elbowed Spratt‘s Patent, Limited (founded ca. 1860 in the UK and the 1870s in the USA) out of the chronology on a matter of specifics, since the hardtack meat biscuits manufactured by this public company weren’t exactly “premium” fare.*

In contrast, Fromm Family does strive to offer high quality fare. The Four-Star Nutritionals line is based on the idea that variety and protein rotation is beneficial to your pet’s diet, though the basic blend of fruits, vegetables, and grains (in some blends) remain the same so it’s easy to switch between recipes. I like the principle, and the consistent high reviews for their foods from other trusted sources help testify to the overall quality of the brand.

There was only one thing that held me back from trying a full bag before offered by Mr. Chewy — the presence of either chicken or beef in every recipe, even when the name of the food or the description suggests otherwise.

For example, the recipe we chose, Salmon Tunalini, contains chicken liver (tenth ingredient), chicken fat (#11), and chicken cartilage (#26) on its list of ingredients.

Fromm Salmon Tunalini

The Grain-Free Game Bird recipe, which Bowpi has tried in small amounts, leads with duck, turkey, and even quail in the top ten meats. But then the chicken pops up again as chicken meal (#11), chicken fat (#12), fresh chicken (#15), and chicken cartilage (#27). Who knew Ol’ Cluck was a game bird?

The Salmon A La Veg and Whitefish & Potato recipes both look good as well, even if they’re not grain-free. Chicken cartilage still makes an appearance at the #21 and #22 positions, respectively.

And what about Pork and Applesauce? Still rounded out with fresh chicken (#13) and chicken cartilage (#22).

(We’re not going to talk about the Beef Frittata, since we still don’t do beef at the House of Two Bows.)

Reasonably speaking, ingredients located that far down the list shouldn’t be significant, as they are listed by weight. I’m also not as concerned about my dogs reacting to a tiny bit of cartilage. But it irks me to see chicken “snuck in” like this, as this is precisely why it can be so tedious to select kibble for proper elimination diets, like when I was trying to manage Bowdu’s allergies when they were at their worst. I excluded all Fromm Family products because none of their recipes were as “limited” as I would have liked.

That’s why Fromm has never been higher on our list, at least not until now. But if your dog has no problems with chicken, it’s a great brand. In the past couple years, we’ve moved from no chicken at all to no processed chicken (raw okay) to some chicken in commercial recipes in very limited, cautious quantities. Sometimes, it’s still not okay, and sometimes, it’s fine. Luckily, this seems to be one of the times when it’s fine — everything goes in and comes out with no problems whatsoever.

A final note on packaging. It really looks fancy yet functional (impervious to leakage, resealable), no gimmicks or hard sells emblazoned across the product (a pet peeve of mine). Each bag is printed with bold colors, classy fonts, and a simple, elegant design. I also learned that the relatively small kibble size aids in minimizing packaging, probably because the pellets settle easily and pack together closer. Of course, packaging is a far lower priority than the quality of the food itself (so I see no reason to dock them points for the creepy dog-headed humanoids all over their current web designs, as weird as I think it is — to each his own!). But it’s a nice bonus when done right.

Final Grade: A

* Random sidenote, because reviews from the House of Two Bows are nothing if not arbitrary and excessive with tangential details… If Fromm wants to play the semantics game, I’d argue that they can’t really say they’ve been a pet food company since 1904 since they started by providing foods for foxes and minks. “Filled with quality proteins and quality fats, the food was healthy and good for the animals. It made their coats and stoles shinier and more valuable in the marketplace,” reads the company bio as posted on the BMO Harris Bank website. Even at the turn of the century, I don’t think most pet owners weighed the market value of their pets’ pelts (beyond sentimental worth, anyway) as a motivating factor for proper nutrition. It wasn’t until 1949 that Fromm Meal was made widely available to the pet market, and even then the qualified description is that Fromm was one of the first to offer their products in granular form.

REVIEW: YumZies Natural Cheese Flavor Treats

04 Wednesday Apr 2012

Posted by M.C. in Bowdu the shiba inu, Bowpi the basenji, Food, drugs & other ingestibles, Reviews

≈ 3 Comments

Tags

chicken, dog food, dog treats, essential fatty acids, grain free, mr. chewy, sponsored reviews, yumzies

Crinkly bag... been stuffed in my satchel.

Product: YumZies Natural Cheese Flavor Treats
Quantity: 6 oz (170 g) in a pouch
Price Paid: $0.00! But usually $8.99 directly from the company, or $6.99 via Mr. Chewy, who sponsored this review
Ingredients: Chicken, Potato Flour, Pea Powder, Tapioca Starch, Glycerin, Fish Oil (preserved with Mixed Tocopherols), Natural Flavor, Pea Flour, Powdered Cheese, Salt, Lecithin, Garlic Powder, Brewer’s Dried Yeast, Phosphoric Acid, Ginger Powder, Ascorbic Acid, Sodium Bisulfate, Cultured Dextrose, Mixed Tocopherols (preservative), Citric Acid (preservative), Rosemary Extract
Guaranteed Analysis:

  • Crude Protein, 8% (min)
  • Crude Fat, 11% (min)
  • Crude Fiber, 3% (max)
  • Moisture, 30% (max)
  • Omega 3, 1.3% (min)
  • Omega 6, 4.2% (min)

Country of manufacture: USA
Company information: Made by Nootie, 1 SE 4th Ave; Delray Beach, FL 33483-4551; tel: 1-800-478-7713
Web presence: Nootie.com, on Facebook, on Twitter, etc.

As Bowdu’s immune system has returned to normalcy, I’ve been willing to reintegrate chicken into his diet. Both Bows have been doing just fine with raw chicken for many months now, but generally, I still refrain from giving them any processed chicken in kibble or treat form. Given the ongoing concerns with chicken jerky treats, I feel perfectly justified in maintaining caution.

So when Mr. Chewy contacted me to review a packet of YumZies, the first thing I did was make sure that the product passed some basic criteria. Though we’re always on the lookout for good, “natural” treats, we had never heard of YumZies. This is a new product offered by a Florida-based company, Nootie, that currently carries a handful of specially scented grooming products and grain-free treats.

Like beads of clay

Place of manufacture is the first thing I checked. All their edibles are manufactured in the USA.

The second thing I checked was the ingredients. Each of their four flavor varieties — BBQ Chicken, Hickory Bacon, Cheese, and Peanut Butter — basically start with the same eight ingredients: Chicken, Potato Flour, Pea Powder, Tapioca Starch, Glycerin, Fish Oil (preserved with Mixed Tocopherols), Pea Flour, Natural Flavor… etc. There are a couple things there that I don’t like, but for the most part, it looked okay, and I like that the leading ingredient is a named meat (though it doesn’t specify what parts).

This is what Nootie has to say about their recipe:

With chicken as the number one ingredient, the treats provide an excellent source of protein for your active dog. Glycerin and lecithin provide a bit of sweetness and texture. Both are also great at maintaining moisture, which gives the treats their chewiness. In addition, YumZies are gluten-free. Although gluten is a protein, it is derived from grains, which dogs don’t need. Instead, YumZies uses pea powder to provide an extra boost of protein while helping with digestion.

YumZies rounds out the list of healthy ingredients with fish oil, garlic powder, and ginger powder. Fish oil contains omega-3 fatty acids that fight against arthritis, kidney disease, heart disease, and cancers. The garlic powder maintains the immune system and lowers blood pressure. Finally, ginger powder helps relieve cramping and all kinds of digestive issues, such as nausea, bloating, vomiting, and diarrhea. (press release)

We went ahead and requested the cheese-flavored variety to sample for this review.

Moochface exhibit A

Things I like: the cute packaging, the cleanliness and the size of the convenient, nibble-able chunks (also available in mini training sizes). Unlike our usual training treats, these don’t leave a stinky residue on my fingers.

Things the dogs like: It’s novel and edible!

YumZies

Things I don’t like: Limited protein sources (I’d still prefer to avoid processed chicken), and the oversell of trendy marketing buzzwords. The idea of grain-free treats with supplements appeals to consumers, but I don’t intend to feed the Bows enough treats per day that the additional omegas or digestive aids will matter at all. It’s also hard to take the claim of “natural” at face value when the product itself reminds me of Fimo clay. Though they’re certainly not the only one to do this, I always feel weird about seeing “natural flavor” on the list of ingredients, because it’s such a vague entity. Is it plant, animal, or mineral? There’s no way of knowing!

Things the dogs don’t like: Whaddya mean we can’t eat the whole bag at once?!

Bribed smile

In short, we’re glad that companies like Mr. Chewy and Nootie recognize that pet owners do want better diets for our dogs (even if the dogs themselves aren’t particularly picky). But for the suggested retail price, there are better options available. I’m relieved that the dogs showed no chicken sensitivities despite such a long hiatus from this protein, but we won’t be switching over to Nootie anytime soon.

FINAL GRADE: B-

[Edit: after some consideration, I bumped up the final grade. Real life grading was making me cranky, and I was forgetting to evaluate the product on its own merits, not necessarily in comparison to others. Truly, many methods of evaluation in this world are quite arbitrary. Such is life.]

Review: Just who IS Mr. Chewy?

24 Friday Feb 2012

Posted by M.C. in Food, drugs & other ingestibles, Reviews, Stuff you can buy

≈ 9 Comments

Tags

dog food, dog food delivery, honest kitchen, mr. chewy, sponsored reviews, zukes

There’s a new dog at work in the mail-order pet food business, and his name is Mr. Chewy.

The House of Two Bows was recently invited to explore some previously uncharted territory: the world of mail-order dog food, courtesy of Mr. Chewy.

We’ve never considered dog food delivery before because frankly, pets here need not look very far to find top-notch goods. If you’re offering canine-related products or services out here, you’re going to face a lot of competition.

However, since I have a goal to spend more efficiently on the pets this year, major purchases from online retailers is an option when they can offer significant discounts. I’m also exploring possibilities for my partner, who doesn’t drive, but may need to restock the Bows’ supplies if I am out of town for extended periods.

So shopping with the primary concerns of cost effectiveness, convenience, and quality of products and selection we gave Mr. Chewy a try. I browsed their website using their Shop By All Brands menu and quickly came up with the $49 or more worth of products that I needed to purchase to qualify for free shipping (if this minimum is not met, shipping is a flat rate of $4.95).

One of the first things I noticed about the site is its ease of use and the range of brands, from Purina and Science Diet to Stella & Chewy’s, Ziwipeak, and The Honest Kitchen (filed under “T” for some reason — I almost missed it!). Since I typically shop by brand, this system comes intuitively to me. You can further narrow your choices by food type (dry, canned, dehydrated, food rolls) and even specialty diets (alkaline based, gluten free, grain free, etc.). Full ingredients lists are accessible with a simple click on a product description tab (note: I prefer to know Country of Origin for all edible items, not just chicken jerky made in China). They’re even building a database of customer reviews for additional feedback.

For this review, we purchased the following:

  • The Honest Kitchen EMBARK dehydrated dog food, 4 lb., $42.99
  • Zukes Salmon Mini Naturals, 1 lb., $9.99
  • Zukes Peanut Butter & Blueberry Mini Bakes, 16 oz., $5.99

TOTAL: $58.97* (free shipping included!)

The Zukes products are about the same price as I can pick up at my local stores, but the Honest Kitchen box was significantly less than local retail cost, and even slightly less than what the company website offers online. That cha-ching! you hear is the sound of us pouncing on a great deal.

… but wait! I forgot to punch in the promo code provided by my Mr. Chewy’s contact so that I could redeem my discount in exchange for writing this review! So on a whim, I clicked the “Questions? CHAT LIVE!” button in the upper right-hand corner of my screen. Now, considering that I had placed my order at roughly 11:30 PM Pacific Time, and the company is based in Miami, Florida, I had no idea if I was going to get any response. To my shock, I soon found myself chatting with an actual “Liveperson.”

He helped me get squared away immediately, and my order was processed within a day. Shipping from their Pennsylvania warehouse, however, took a bit longer. I got my shipping notification on Tuesday, February 7th. It took one week for the big box of goodies to arrive via FedEx in California. This is reasonable for [free] ground shipping across the country, but time is definitely something that we’ll have to manage if this is to become regular practice.

IMG_4600
14 February 2012. The Bows got a ‘valentine’!

The box was large and packaged quite securely. Each item arrived in perfect condition. I checked out the expiration dates as well, and everything had a very recent manufacture date or distant expiration date. So items appear to be as fresh as anything I would pick up in one of our well-trafficked local pet stores.

IMG_4602
IMG_4604IMG_4611
Quality control inspections courtesy of Bowdu

At any rate, you should have no worries if you’re dissatisfied. Mr. Chewy offers a 100% unconditional satisfaction guarantee for up to one year after the purchase date, provided the item is not used or expired, and is returned to them as they sent it to you.

I also took note of the ways that they are inviting new customers to save money. For example, if you use the House of Two Bows’ referral code, MENG881, you’ll get 10% off your first order, AND Mr. Chewy will donate $10 to Best Friends Animal Society (Kenab, UT), Bideawee (Long Island, NY), and/or North Shore Animal League (Port Washington, NY). I’m happy to help readers save some money, and it’s a nice gesture that they’re offering to pay it forward, as it were, to animal welfare groups — though I wonder if Mr. Chewy might consider opening the recipient pool to include smaller, less visible organizations in the future.

For subscription/scheduled deliveries, customers can save 15% (up to $15) off the first scheduled delivery for the item of their choice. 15% is usually the magical number for me to consider purchasing from an online versus local source. As a careful and sometimes old-fashioned consumer, I find it gratifying to know that my purchases are going towards people I know and trust to make my lived community a better place. In my opinion, “No more trips to the pet store,” one of their selling points, is not necessarily a good thing.

This brings me to my biggest hesitation in giving Mr. Chewy my highest overall grade. Despite their friendly service and abundant stock, there are still a few things that they don’t do for me. They tell me they’re not a “big, corporate, profit-driven pet retailer,” that they’re “just an average dog with big dreams.” But that tells me nothing. They’re not very forthcoming with identifying company details on their page, and I’m afraid I’m not one to be instantly charmed by anthropomorphized cartoon dogs.

Or purposefully cartoonized “real” dogs, for that matter. Mr. Chewy proclaims a noble and ambitious mission “to ensur[e] at-risk animals’ lives are improved across the planet,” and they do this in part through their referral-donation program and encouraging rescue and adoption on Facebook. However, I’m a bit creeped out by the abundance of gratuitous neoteny all over their Facebook wall. The photo above was posted with the caption “Help us Save as many Animals as possible. Check out our donation program and SHARE this.” Yet these are the same type of garish images deployed by unscrupulous breeders to drum up sales of pathetically-bred “teacups,” and I find it distasteful that the sharing of such viral images would be encouraged in the name of “saving animals.”

So is it any crime that we don’t share similar aesthetics of cute? Maybe I just read more into images than the average consumer (which, presumably, is evident to regular readers of this blog). Given my somewhat idiosyncratic concerns, I’m not going to factor this into my final grade.

What I’d like to see is real dogs, real people, and a more detailed corporate profile so I know just whom I’m supporting. Without these things, I still prefer my locally-owned pet boutiques, or even the local chain (which happens to offer some really competitive deals that give most online pet food companies a run for their money). Like I said, competition out here is pretty stiff.

That said, Mr. Chewy sure seems to have its act together, and they have great potential to grow. There remains room to branch out in several product categories, like dental chews (for example, Zukes Z-Bones were only available in carrot flavor, size large; this category of treats was dominated by Greenies), and maybe some common dietary supplements like glucosamine/chondroitin, fish oil, digestives and pre/probiotics. They’re winning over thousands of customers with their customer service, which definitely sets them apart from the crowd of mail order companies. But just as I can’t give every nice student in my classes an A+, I can only grade Mr. Chewy on what they’ve presented to me thus far.

Mr. Chewy’s scorecard is as follows:

Cost effectiveness: B+/A- A few deals to be found, but prices are mostly slightly less or equal to local stores — though we don’t have to pay for tax or gas by shopping online, so they’re still cheaper. Extra credit is given for the abundance of promotional deals.
Convenience: A- What could be easier than ordering from your own home? Website also very easy to navigate. However, shipping time for me was a bit of a drag, as it may be for you based on location.
Quality of products: A Everything was fresh and great!
Selection: B+ Wide range of brands, products for cats and dogs, but still lacking in some essential product categories that prevents them from being my one-stop shop.
Customer Service: A Phone, chat, and e-mail options makes this as close to in-person shopping as you can get.

Final grade: A-

* Note and disclaimer: The actual price paid for our order was $8.97, as Mr. Chewy generously offered The House of Two Bows a $50 coupon in exchange for an “honest review”. We were free to order anything we pleased. Images of company characters were provided by Mr. Chewy’s marketing liaison. No other compensation was received for this review.

REVIEW: Three weeks of gleeful gluttony — Freshpet Select and Vital refrigerated foods

01 Friday Apr 2011

Posted by M.C. in Food, drugs & other ingestibles, Reviews

≈ 70 Comments

Tags

deli fresh, dog food, freshpet, refrigerated dog food, sponsored reviews, vital dog food

Our first encounter with Deli Fresh/Freshpet products was several years ago, by chance. I was with Bowdu at the off-leash dog park, proceeding towards the exit when all of the sudden, he jerked his head around as if his muzzle was tugged by a string, and he headed immediately towards a stranger in the near vicinity. Paw up on the stranger’s thigh, he was shamelessly mooching for something tucked into the man’s palm. “Sorry about that!” I called after him, trotting over to fetch my dog and embarrassed by his lack of manners.

“It’s okay,” said the man. And he showed me a lump of meat in his hand. “Can I give one to him?”

“What is it?” I checked.

“It’s refrigerated dog food, from the special case at the pet store,” he said. “It’s the only thing that’ll get my dog to listen.” Apparently, it was enough to make even my Shiba, who is typically much more reserved around strangers, heel at his side. So I let him give Bowdu a piece, got the name of the product from him, and made a mental note to check it out.

IMG_9050
Photo taken 18 November 2010. This Bow is easily motivated by food.

That was back in 2008 or so, when the Freshpet company had only been around for a few short years. What sets them apart is their gently-cooked, preservative-free, refrigerated line of pet foods, all of which follow this basic nutritional philosophy:

* Fresh, minimally processed foods are more nutritious […]
* Animals thrive when fed biologically appropriate diets […]

Freshpet has created an assortment of fresh dog and cat foods for your pets. Our recipe is unique and addresses different nutritional needs, but all Freshpet foods follow the same basic tenets:

* Made with fresh, high quality poultry, meats or fish
* Minimally processed and refrigerated for freshness
* All Natural without preservatives
* 100% Complete and Balanced
(via “Freshpet — Our Nutritional Philosophy”)

Now, we didn’t stick with the Deli Fresh dinners that we bought back then for a couple reasons, mainly cost. This was before I’d really started to explore dog food, and it was also back before Bowdu had started exhibiting protein sensitivities, so the price seemed extravagant to me. But since those days, I’ve modified my own nutritional philosophy a bit, which applies to humans and animals alike and can be summarized with the following three points:

* Variety is essential. We all thrive when we’re not eating the same thing every day.
* Investing a little more (time, money) in basic needs (such as food!) will stave off long-term problems.
* Food is love. So don’t go for the cheapest, the easiest, the dirtiest fare available. Don’t be afraid to court your food to get what you want out of it; simultaneously, you can utilize food to develop beautiful relationships…

Okay, admittedly, that last bit is hokey. What I’m saying is that we were ready to give this brand another attempt as more “experienced” consumers now, perhaps with more mature, discriminating tastes.

So we applied to be a part of Freshpet’s Blogger Program [EDIT: Program no longer seems to available!], and we’re pleased to have this opportunity to provide our honest thoughts.

A few weeks ago, The House of Two Bows received an overnighted box of goodies to review. We welcomed the case with a happy little schwag dance, and immediately began plotting out a feeding schedule to sample as much as we could while maintaining a reasonable deadline.

SCHWAG! From Fresh Pet Select

Included in the box was the following:

  • Freshpet Select Slice & Serve Roll, chicken, vegetable & rice recipe (1 lb)
  • Freshpet Select Bites, beef and vegetable recipe (1.75 lb)
  • Freshpet Select Homestyle, one container chicken, vegetable, and rice, one container lamb, vegetable, and barley recipe (2 x 10.25 oz.)
  • Vital meat rolls, one each of salmon & ocean whitefish, turkey, chicken, beef, salmon & egg, and bison & beef [The only one we didn’t get was the lamb & whitefish recipe, which appears to feature a Basenji on the package!] (4 x 2 lbs)
  • Dognation Treats, one pack each of chicken, beef (2 x 8 oz.)

Over the course of the next few weeks, we continued to feed the Two Bows their regular meals of kibble in the morning. In the evening, we would dole out a variety of surprise meals. The Two Bows have hardy appetites and tough stomachs, given that they’ve adapted to a 30 ~ 50% raw diet. But for ease of transition, we usually mixed in a little bit of canned pumpkin or sweet potato and sprinkled some Acidophilus over their meals, particularly when we were switching between products.

IMG_1493
Vital turkey recipe, buried by a mix of sweet potato, raw egg yolk, and Plaque Off and acidophilus sprinkled on top

I also preferred to “cut” the Vital meat rolls with some non-meaty bulk, since the high meat content in those recipes (80-90%, depending on the recipe) is somewhat atypical of the Bows usual diets. So Bowdu’s bowl above, for example, contains four ounces of chopped up Vital turkey meat roll, about one ounce of potato, and an extra raw egg yolk on top (that last bit is an occasional, not daily part of their diets). Even when they get raw meaty bones, I usually give them a small side dish of veggies because the Bows actually seem to like and want non-meat content in their meals, especially Bowdu. Those who feed a true prey model raw diet may be more amenable to these high protein, grain-free recipes, but for me, it was something to offset.

Dog food
4 oz. Vital salmon & whitefish on the left, 3 oz. Freshpet Select beef bites on the right

I usually took the extra step of warming up the food for about 30-40 seconds in the microwave, though this step is not necessary and in some cases even inadvisable, as the liver “pockets” in most of the meat roll recipes would start to liquefy if heated too long. But somehow, the idea of a cold meal coming straight out of the fridge is a little sad to me… I prefer to serve my meals with a little more heart, though as the Doggy Daddy pointed out, it really doesn’t matter to them. Every meal was consumed with gusto, regardless of temperature.

Vital turkey recipe
Vital turkey recipe, with cranberry and blueberry bits

In general, we prefer grain-free recipes (with the exception of the dog congee that I sometimes cook for the Bows). Some of the Freshpet Select items do contain a minimal amount of grain, specifically brown rice or barley.

Freshpet Select: chicken roll
Freshpet Select Slice & Serve chicken, vegetable, and rice roll

Those were delegated exclusively to Bowpi, since she doesn’t seem to exhibit any food sensitivities, just meat preferences. And no doubt about it, she was happy to slurp up each meal, especially the Homestyle recipes with extra gravy. In fact, she was so enthusiastic that it was hard to get a good picture of her consuming anything — she just came out a dimly-lit blur each time.

Can't sit still for dark bowl of food
She doesn’t need to see what’s in the bowl to be ready to EAT!

The Freshpet Select Homestyle lines work pretty well for Bowpi, given their high moisture content and the fact that she doesn’t tend to drink very much water, except on hot days. I have to admit that even the Slice & Serve chicken roll smelled pretty appealing to my human senses; I sampled a nibble, as well as a piece of the Vital turkey roll. Suffice to say, they smell better than they taste to my human palate, but let’s be clear — this is dog food, after all.

Freshpet stops short of claiming that the food is “human grade,” a label which you should regard with skepticism anyway coming from dog food manufacturers. Instead, they say that “All of our poultry comes from Farmer’s Pride, a leading human poultry supplier. The poultry coming into our plant has been inspected by the USDA” (see FAQ). Not sure about their other meats and ingredients (which are “source[d] locally from the United States wherever possible”). The fact that they’ve offered some transparency and named some sources on their website is a step in the right direction, though I’d still like to see more details whenever possible (this goes for all commercial pet food companies).

IMG_1479
Dognation beef treat

This leads me to my only real concern with this whole line of products, and why I must still hesitate to give them all my highest grade, despite the Bows’ obvious enthusiasm for their meals. While I love the fact that the Vital line, in particular, makes use of alternative proteins like turkey, fish, and bison (as opposed to the mainstays of chicken, beef, and lamb), I remain skeptical about the amount and source of liver to be found in all of their Vital formulas, except for the fish-based recipe. Sure, dogs love liver, because it is pungent and has a rich taste; it was that taste that clung to my tastebuds long after I had sampled that bite of turkey. And it’s an organ rich in nutrients, a perfectly fine ingredient to include in moderation, though I do question the ratio given what is presented in the Fresh Pet Select chicken, vegetable and rice roll (see the summary blurbs below). In general, it’s one organ that I personally prefer to source from organic means, given that it is the major waste processor in the body and thus most susceptible to accumulated toxins.

Again, their company FAQ is very upfront about the fact that their meats are not organic. Even though I’m not a stickler for eating only organic fare even in my own diet, I think it’s a cop-out to say that “Few, if any, pet foods are 100% organic.” In line with my own philosophies about maintaining variety, I remember that I have the option of not choosing commercial pet foods at all, and preparing my own 100% organic diet if that is important to me, as it is to many others. Given that criticism which is admittedly beyond the scope of this review and involves broader issues than I can hold Freshpet accountable for, I would concede that they’re doing pretty well compared to most other commercial dog food manufacturers. They’re manufacturing the kind of food that I would like to make for my Bows, if I had all the time in the world.

On that note, I do want to point out that they sponsor a research grant program through the Freshpet Foundation (can you spot the Shiba on the website?) to promote research in pet nutrition. At a certain level of industry, corporate sponsorship is unavoidable, so it is refreshing to see a pet food company funding these kinds of initiatives with some degree of transparency and at least an expressed commitment to innovation sans politics. You can see exactly who is currently serving on the Grants Advisory Board, which supposedly “has full autonomy to evaluate and deploy grants to research deemed appropriate by the majority of members.” In August 2010, they awarded their first grant to a Cornell University-based veterinary oncologist to study the link between Vitamin D levels and canine osteosarcoma (bone cancer). Let’s hope this is just the first of many more grants to come.

It makes the company look good. I took notice. And it all goes to give me some level of confidence in this company’s future, provided they’re able to maintain momentum.

Deli Fresh/Freshpet display

As it is, the company is fairly young, and different enough that distribution is probably a little tricky due to the unique storage requirements of their products. Manufactured without preservatives, they must stay refrigerated, which no doubt creates some costs and issues during transit, and also compels the company to install on-site refrigerators in order to convince stores to carry their item. Currently, I’ve only seen their products at my local PetCo and PetSmart (above), where the large refrigerator case looks, frankly, somewhat forlorn, given the emptiness relative to its bulk. Apparently, it’s also being distributed through select Krogers and Walmarts as well (not very common where I live). I’m almost certain that the smaller pet boutiques I frequent would not have the floor space for such a display, which is a pity because this is, in my opinion, a good quality food that would interest the growing population of dog foodies. With creative marketing, tenacity, and a commitment to nurturing potential customers through this kind of direct feedback (i.e., this Blogger Program that allows li’l ol’ me to write whatever I want about their products), I think this company has a healthy future.


IN SUMMARY…

Samples from Freshpet

Product: Freshpet Select Slice & Serve Roll, chicken, vegetable & rice recipe (also available in turkey)
Quantity: 1 roll (16 oz.)
Retail Price: $3.99*
Ingredients: Packaging claims the recipe consists of 7 oz. fresh chicken, 2 oz. liver, 1 egg, 2 oz. of vegetables, 1 oz. brown rice, and 18 essential vitamins and minerals.

Freshpet Slice & Serve, chicken vegetable and rice

Chicken, eggs, chicken liver, chicken broth, carrots, brown rice, peas, rice bran, carrageenan, salt, natural flavors, choline chloride, calcium carbonate, zinc proteinate, vitamin E supplement, iron proteinate, ferrous sulfate, zinc oxide, copper proteinate, copper sulfate, niacin, manganese proteinate, calcium pantothenate, biotin, riboflavin supplement, manganous oxide, thiamine mononitrate, vitamin B12 supplement, calcium iodate, vitamin D3 supplement, pyridoxine hydrochloride, folic acid, sodium selenite.
Guaranteed Analysis:

Crude protein (min): 10%
Crude fat (min): 6%
Crude fiber (max): 2%
Moisture (max): 73%

Short blurb: Smelled the best to my human sense of smell, most cost efficient relative to quality. Amount of protein is actually much more significant when converted to dry matter percentages (I get 37% if I followed this correctly). I would get this again for Bowpi, and for her weight and diet, the 1-pound roll is just the right size.
GRADE: A


Product: Vital Salmon & Ocean Whitefish food roll
Quantity: 1 roll (2 pounds)
Retail Price: $9.99*
Ingredients: Salmon, ocean whitefish, spinach, blueberries, cranberries, pomegranate, Vitamins & Minerals (Calcium Sulfate, Dicalcium Phosphate, Potassium Chloride, Iron Proteinate, Choline Chloride, Zinc Proteinate, Tricalcium Phosphate, Vitamin E Supplement, Manganese Proteinate, Copper Proteinate, Vitamin B12 Supplement, Niacin, Calcium Pantothenate, Biotin, Riboflavin, Thiamine Mononitrate, Vitamin D3 Supplement, Calcium Iodate, Pyridoxine Hydrochloride, Folic Acid, Sodium Selenite), Carrageenan, Natural Flavors, Broccoli, Inulin, Sunflower Oil, Green Tea Extract.
Guaranteed Analysis:

Crude protein (min): 8.5%
Crude fat (min): 7.5%
Crude fiber (max): 1.0%
Moisture (max): 76%

Short blurb: My favorite of the Vital recipes based on ingredients, though it does seem richer (oilier) than normal fare, perhaps because of the protein.
GRADE: A

Vital meat rolls

Product: Vital Turkey recipe, Bison & Beef recipe, and Chicken, Beef, Salmon & Egg recipe food rolls
Quantity: 1 roll apiece (2 pounds)
Retail Price: $9.99*
Ingredients: [Turkey recipe] Turkey, turkey liver, spinach, blueberries, cranberries, pomegranate, carrageenan, natural flavors, broccoli, inulin, flaxseed oil, green tea extract, choline chloride, vitamin E supplement, vitamin B12 supplement, niacin, calcium pantothenate, biotin, riboflavin, thiamine mononitrate, vitamin D3 supplement, pyridoxine hydrochloride, folic acid, calcium Sulfate, dicalcium phosphate, potassium chloride, iron proteinate, zinc proteinate, tricalcium phosphate, manganese proteinate, copper proteinate, calcium iodate, sodium selenite.
Guaranteed analysis:

Crude protein (min): 9%
Crude fat (max): 7.5%
Crude fiber (max): 1%
Moisture (max): 77%

Short blurb: The other recipes don’t differ substantially from the above, except for the Chicken, Beef, Salmon & Egg recipe which has the highest protein content of all. All seem to contain high quality ingredients, though they do seem a bit greasy and again, I am a little leery about the source of some of the liver meat, more so for ungulates than poultry. They’re also pushing my price-per-meal limits here, and it’s a concern with these proteins because there are comparable options available elsewhere, whereas there are fewer completely fish-based foods for dogs.
GRADE: A-


IMG_1469

Product: Freshpet Select Deli Bites, beef and vegetable recipe
Quantity: 2 14 oz. pouches (1.75 lb container)
Retail Price: $7.99*
Ingredients: Beef, chicken, poultry liver, ground oats, rice bran, vegetable glycerin, peas, carrots, eggs, calcium lactate, maltodextrins, salt, canola oil, natural flavors, parsley, choline chloride, calcium carbonate, zinc proteinate, vitamin E supplement, iron proteinate, ferrous sulfate, zinc oxide, copper proteinate, copper sulfate, niacin, calcium pantothenate, manganese proteinate, biotin, riboflavin supplement, manganous oxide, thiamine mononitrate, vitamin B12 supplement, calcium iodate, vitamin D3 supplement, pyridoxine hydrochloride, folic acid, sodium selenite
Guaranteed analysis:

Crude protein (min): 12%
Crude fat (min): 9%
Crude fiber (max): 1%
Moisture (max): 59%

Blurb: Bowpi was visibly less into this one, though Bowdu stole and gorged himself on the rest of an ENTIRE POUCH the first night I fed this (he ate enough for a 60 pound dog). I guess the product was tempting enough to bait Bowdu into breaking the rules, as he has NEVER counter-surfed like this before! Needless to say, his poops were gloriously messy for the next day or so. I should not judge this product based on Bowdu’s aberrant experience, but Bowpi was also noticeably gassier after eating this one. Combined with the clumsy packaging (bulky and not resealable), relatively unappetizing appearance of the contents, and more grain (though they’re still pretty high quality grains), this was our least favorite meal of the lot.

This was also the first (and only) Freshpet / Deli Fresh product that we’ve ever tried prior to this trial, the same product mentioned in my prefatory anecdote.
GRADE: B


Freshpet Select Chicken Vegetable & Rice recipe

Product: Freshpet Select Homestyle chicken, vegetable, and rice and lamb, vegetable, and barley
Quantity: 1 tub (10.25 oz.)
Retail price: $3.49*
Ingredients: [chicken] Chicken broth, chicken, eggs, carrots, ground oats, chicken liver, brown rice, peas, salt, guar gum, natural flavors, choline chloride, calcium carbonate, zinc proteinate, vitamin E supplement, iron proteinate, ferrous sulfate, zinc oxide, copper proteinate, copper sulfate, manganese proteinate, niacin, calcium pantothenate, biotin, riboflavin supplement, manganous oxide, thiamine mononitrate, vitamin B12 supplement, calcium iodate, vitamin D3 supplement, pyridoxine hydrochloride, folic acid, sodium selenite
Guaranteed analysis:

Crude protein (min): 6%
Crude fat (min): 4%
Crude fiber (max): 1.5%
moisture (max): 78%

Blurb: Again, great ingredients and unlike the Deli Bites above, comes in functional packaging. I could scoop out a fair portion for Bowpi’s meal, and leave the rest in the lidded container to be finished later. This seemed to be Bowpi’s favorite, and I was happy to give it to her for additional moisture, but given that this does consist of a lot of gravy, I wonder about its value relative to quantity. Bowpi preferred the chicken to the lamb recipe.
GRADE: B+/A-

Freshpet Select Homestyle chicken (w/ gravy)


IMG_1471

Product: Dognation Treats in chicken and beef formulas
Quantity: 8 oz. pouch
Retail Price: $5.99*
Ingredients: [Chicken] Chicken, ground oats, chicken broth, salt, natural flavors, niacin, riboflavin, thiamine mononitrate, Vitamin B12 supplement.
Guaranteed analysis:
Blurb: We made the least use of these treats, as it often slipped our mind to reach into the refrigerator, pull out and unzip the pouch, and fish out one of the cold meat nuggets to treat the dogs. They were always interested, but I don’t think these treats ultimately do much to inspire them to “Live, Love, Wag,” as the product’s motto goes. Besides, they’re a little greasy, as evidenced by the film on the packaging window above. All of this doesn’t make for a particularly convenient treat, especially as they recommend returning the treats to the fridge within 20 minutes.

DogNation treats as pill pocket?IMG_1472

We did try to use them as pill pockets with mediocre success. The inside is drier than it appears, so it’ll crumble if you try to stuff too much in the center. On the other hand, your dog will probably be too interested to care, unless it falls apart before you can get the pill down his throat.
GRADE: B

OVERALL PLUSES:

  • Fresh ingredients, no preservatives makes this generally superior to kibble and canned food, in my opinion
  • Good variety of proteins, specifically the Vital line
  • Very appetizing, will probably appeal to picky eaters
  • Soft texture is great for dogs with dental problems, or just for variety
  • Probably one of the best pet foods being distributed through national chains

OVERALL MINUSES:

  • Short shelf life — most items need to be consumed within 7-10 days after opening.
  • Price — keeping a large adult dog on this diet would be difficult!
  • Liver content means I would not recommend this for exclusive feeding.
  • Soft texture may provide fewer dental benefits for dogs that need it (and mine do).
  • Currently, limited distribution at the local level — honestly, I prefer to shop at independently-owned pet stores than national chains.

FINAL EVALUATION: RECOMMENDED.

COUNTRY OF MANUFACTURE: “vast majority of our ingredients come from the United States and Canada”, manufactured in Quakertown, Pennsylvania
COMPANY INFORMATION: Freshpet®; P.O. Box 2157; Secaucus, NJ 07096-2157; The company maintains “strategic alliances” with Tyson Foods, which enable its distribution.
COMPANY WEBSITE: Start at the Freshpet site, and click around to find the websites of their other brands; also on Facebook

* All prices based on one of my local pet store’s pricing scheme. Prices may vary in your area.


EDIT 12 April 2011: Freshpet foods are not frozen before shipment, though they say it’s okay for you to freeze them. I would not recommend doing this, or at least not the way I did it. That is, I cut up the appropriate portions of the rolls beforehand and placed about 3 days’ worth in separate Ziplock bags. Perhaps because of the high moisture content of the rolls, the freezing process ended up “squeezing” much of the moisture out of the food, so that when they thawed, the juices pooled in the bag, making it a little messier. Freezing the pieces also changed the texture of the product, so it was a little “spongier” and more porous, less dense in feel. The rolls are probably best when you can finish it all before it goes bad, without having to freeze it, so this is something to keep in mind before chopping up several different rolls at a time.

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